Logo

FAQ

  • What should I bring on the tour?

    Bring your sparkling personality, comfortable shoes, and some water to stay hydrated! We will take care of the rest.

  • What’s the cancellation policy?

    We uphold a strict 24-hour cancellation policy. For a full refund, you must cancel at least 24 hours in advance of the start time of the experience.

  • Are your tours kid friendly?

    Children are welcome on all of our tours except the Munich Best Cocktail Tour and the Beer and Schnapps Day-Drinking Tour of Munich. Guests on those tours must all be over the age of 18. Note: The Munich Ghosts and Spirits Walking Tour and The Original True Crime Tour of Munich can include some disturbing material that may not be suitable for young children. We recommend you use your best judgment to decide if your child can handle the tour’s content. Contact us if you have questions regarding the content.

  • What are your accessibility accommodations?

    All of our tours are wheelchair and stroller accessible and allow service animals. However, many of our tours require a fair amount of walking, so please use your best judgment to decide if the tour is suitable for you and your needs.

  • How many people can go on each tour?

    Each tour has a different capacity, so please refer to the specific tour page for more information. Typically small-group tours have a capacity of 10 while walking tours have a capacity of 30.

  • What’s included in the price of the tour?

    All of our tours are all-inclusive and include all food, drinks, and a professional guide. Tips and gratuities for your guide are not included.

  • Will the tour begin and end at the same place?

    Yes, all public tours begin and end at the meeting point. Please see your specific tour for meeting point details.

  • What if I don’t drink?

    Non-alcoholic substitutions are always available for non-drinker and for those under the age of 18 (spirits) or 16 (beer and wine). Please let us know in advance of the tour if you will not be drinking, so we can make the proper accommodations

  • What is the activity level of the tour?

    Seating is not always available on our walking tours and so having a moderate level of fitness is recommended for participating. Our food tours and drinking tours have significantly less walking.

Share by: